FAQ

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1. How can I place an order on PBK Jewellers?

You can place an order directly through our website by selecting your desired products, adding them to the cart, and completing the checkout process with your shipping details and payment.

2. What payment methods do you accept?

We accept major credit and debit cards, net banking, UPI, and popular wallets. All transactions are secure and encrypted for your safety.

3. How long will it take to receive my order?

Domestic orders are typically delivered within 5-7 business days. Custom or personalized jewellery may take 10-14 business days. You will receive a tracking number once your order is shipped.

4. Can I return or exchange a product?

Yes, returns and exchanges are accepted within 7 days of delivery, subject to our Return & Refund Policy. Items must be unused and in original packaging.

5. How can I contact customer support?

You can reach our customer support team via email at bagadebandhusystem@gmail.com or by phone at +91-9168227325. We are happy to assist with any queries or issues.